Claim Handler - Chichester

Ref: 146 Date Posted: Thursday 13 Jan 2022
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Futures Recruitment are delighted to be working with a local Motor Claims company who are looking to recruit an additional Claims Handlers to join their busy team in Chichester.

This role is being offered on a 16 week temporary to permanent basis.  Initial salary is offering £9.25 per hour based on working full time, Monday to Friday (40 hours per week).

This is for an immediate start.

We are ideally looking for a candidate who has:

  • Clear confident telephone manner
  • Strong communication and interpersonal skills
  • Self-motivated and an effective team player
  • Ability to work under pressure and display appropriate behaviour at all times
  • Remains positive and enthusiastic
  • Take a proactive approach to solving problems
  • Identify the most appropriate solution to fit the situation

Your Key Responsibilities will be as follows:

  • Work within the front-end claims team.
  • Handle incoming telephone and email enquiries from clients, body shops, brokers, insurers and other third parties in a professional manner.
  • Data entry into our database, ensure all data recorded is accurate

Your duties will include, but not be limited too:

  • Confirming claim validation, liability and indemnity.
  • Instructing engineers, recovery agents, repairers, solicitors
  • Arranging credit hire
  • Appointing solicitors to cater for any personal injury claims
  • Assist our debt recovery department if necessary.
  • To be included in the office cleaning and tea making rotas
  • Ensure work area is tidy and free of hazards

Ideally, you will have had previous claims handling experience and a passion to deliver outstanding customer service.

For more information, please apply with your CV, or call Nikki at Futures Recruitment Services.