Operations Executive - Hampshire

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Ref: 872 Date Posted: Monday 15 Jul 2024

Operations Executive

 

3 days at HO – Petersfield (Monday – Wednesday)

2 days Hybrid (Thursday – Friday)

Salary Up to £31K

Location: Petersfield

Futures Recruitment Services Ltd is currently seeking an experienced Operations Executive on behalf of our client, a leading training provider. If you have a background in Customer Service and are skilled in administration, this could be the perfect opportunity for you to excel in a dynamic and supportive team environment.

Requirements:

  • Experience using CRM systems, particularly Microsoft Dynamics 365.
  • Proficiency in data representation and accuracy.
  • Familiarity with Learning Management Systems.
  • Strong analytical skills focusing on business requirement analysis.
  • Excellent communication, presentation, and organizational abilities.

Responsibilities:

  • Manage and maintain the Customer Relationship Management (CRM) system, ensuring data accuracy and reliability.
  • Develop and customize the Microsoft Dynamics 365 environment to align with business needs and requirements.
  • Support students in their studies and qualification content in the Learning Management System (LMS).
  • Assist in the onboarding of new clients and ensure customer fulfilment.
  • Provide ongoing support to super users and team members in CRM use.
  • Support the ACT team with ensuring Customer Success and managing reporting and queries.

Benefits:

  • The company will match pension contributions up to 5% of the salary
  • The company will contribute to medical insurance 
  • Help @ Hand App
  • Life Assurance
  • Income Protection

If you possess the required skills and experience for this role, please connect with our consultant Matt Bennett at Futures Recruitment Services Ltd for a confidential discussion and to learn more about this exciting opportunity.