Registration Service Administrator - Hampshire

£11.29
Ref: 276 Date Posted: Thursday 16 Jun 2022
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Futures Recruitment are actively searching for a Registration Service Administrator to deliver a high quality ,customer focused ,with good communication skills and empathy. A high degree of accuracy and attention to detail is paramount in the day-to-day operation of your role.

About You :

  • Experience of working in a front-line customer service role:
  • Excellent communication and interpersonal skills
  • Strong IT skills, including experience of Microsoft software, SharePoint.
  • Legible handwriting and accurate recording skills
  • Customer focused

Key Responsibilities :

  • Responsible for a wide range of customer contact in person, via telephone and email.
  • Contacting customers over telephone regarding booking and moving appointments.
  • To maintain an awareness of, and compliance with, corporate and departmental health and safety policies, in particular to maintain an awareness of equality and diversity issues
  • To maintain an awareness of, and compliance with, corporate and departmental health and safety policies, in particular to maintain an awareness of equality and responsible for ensuring a safe working environment in which risk is minimised

Knowledge, Skills and Experience:

  • Previous experience in Registration Service or Administrative role
  • Exceptional attention to detail
  • Good communication and organisational skills.