Sales Admin Support - Bognor Regis

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£12.50 - £13.50 per hour
Ref: 835 Date Posted: Thursday 04 Apr 2024

We are seeking a talented Contract Sales Admin Support for a renowned Engineering company for a 6-8 weeks contract. If you have experience in Sales Admin and can successfully manage shared email inboxes, liaising with customers, verify and process purchase orders, and provide after-sales support then this could be the role for you! With an attractive pay rate of £12.50 - £13.50 per hour, this is an opportunity not to be missed.

Requirements for the Sales Admin Support role:

  • Previous experience in sales administration, or a similar role.
  • Exceptional interpersonal and customer service skills.
  • Experience with CRM, accounting software and MS Excel
  • Excellent written and verbal communication skills.
  • Technical aptitude to understand and troubleshoot customer enquiries
  • Excellent organizational and multitasking skills
  • Ability to work under strict deadlines.

Key Responsibilities for the Sales Support Admin :

  • Receiving and processing purchase orders.
  • Managing shared email inboxes and ensuring all potential enquiries are shared with the relevant salesperson.
  • Taking incoming calls and fielding queries.
  • Verifying orders, including customers' personal information and payment details.
  • Contacting customers by phone or email to answer queries and obtain missing information.
  • Maintaining and updating sales and customer records.
  • Compiling reports as required by the sales manager.
  • Expediting orders through internal liaison.
  • Directing feedback from customers to relevant departments including new product and sales increase ideas.
  • Providing after-sales support by resolving simple technical issues and escalating issues as necessary.
  • Supporting the sales department with other administrative tasks, if requested.

If you are looking reach out to Kirsty to hear more about this opportunity.